Hello, I'm Will Sykora.
Operating with a solid understanding of the experience of your users is critical to remove your product development risks. It’s my job to help you with this.
My Focus
UX Coaching
I guide the what, why, and how when bringing user centric practices to teams and elevating UX inside organizations.
UI Audits & Usability Testing
I review and test existing product experiences to apply best practices with an understanding user expectations and behaviors.
UX Process Review & Optimization
I work with teams to understand their existing ecosystems and define a scalable UX process.
Product Strategy
I work to understanding what features to build and the order to build them.
Value Prop Validation & Refinement
I lead customer discovery and research to hone a product’s mission and vision.
Discovery Workshops
I lead team activities designed to uncover product and feature value.
Design
Services
“Stream of Consciousness” Site/Product Audit
One of the fastest “first steps” you can take when addressing the UX of your product.
I review your existing product, website, or transaction flow and complete a heuristic assessment. This includes easy wins and best practices, content and UI recommendations, and wraps up with actionable next steps.
Audits start at $475
Usability Test Prompt Review & Writing
Usability Testing provides critical insight into how your customers experience your product… with one caveat. Your results are only as good as your testing prompt.
I work with you to determine the best testing method for your particular hypothesis (example: feature validation or UI accessibility) and write test prompts that steer clear of product bias and result in high-quality learnings.
Audits start at $475
Jobs to be Done / User Story Review & Writing
Translating discovered customer needs into Agile user stories or product requirements can get messy.
I research and compile the goals and motives of your users and translate these into feature priorities and success definitions to support new product discovery, requirements or technical acceptance criteria.
Audits start at $475
When $1 spent on UX results in a $2 – $100 ROI, well-designed experiences have a very real impact on success or failure.
Not a typo! Read more on Forbes.